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0208 123 9232

info@cloudshoppe.co.uk

About

HomeAbout
HomeAbout
We treat our customers as our partners in selling the concept of better selling and marketing using informed decision making.

If your priorities include sales driven growth, doing more to delight your customers, increasing marketing ROI, or improving operational efficiency we will help you achieve your goals.

Partnering with small and medium businesses, charities, enterprise teams and start-up firms we promise you'll receive exceptional value whatever stage you're at in your CRM journey. Our consultative approach ensures that our recommendations are based on a clear understanding of your business, your industry, your unique processes and your challenges.

Based in Middlesex, Cloud Shoppe offers the services all over UK. We are working with best of breed applications and cloud services including Microsoft Dynamics 365, Zoho CRM, Scribe Software, MailChimp, Sage, and ClickDimensions our team offer you a commitment to service excellence.

Contact us to know more about our services and solutions (solutions page hyperlink)
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CRM Ecosystem

We view CRM as a living strategy, not just like another application. Through closely integrated packages including marketing automation, ERP and customer portals we'll connect your teams and key systems in line with your business vision and strategy.

 

 

 

 

 

 

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Our CRM Services

We provide expert help with all CRM related requirements including strategy, project scoping, implementation, migrations, integrations, administration, user training and technical support. If you are planning to implement a new CRM system, or want to achieve more from an existing Dynamics CRM or Zoho CRM, we will help you achieve better results.

 

 

 

 

 

 

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Broad Industry Experience

Our customers and reference sites span numerous industry sectors. From charities to IT consultancies, from small owner run businesses to global organisations, we have broad sector experience with many strong customer reference sites who recommend our services

Our Values



We built our company from the ground up to specialise in CRM and our focus has never changed. At the heart of Cloud Shoppe's culture sit our core values. Our commitment to these values is central to the way we behave both with each other and with our clients

  • Putting Customers First - Delivering exceptional service to our customers in an efficient and cost effective manner
  • Being the Best - Pushing ourselves to perform at the highest possible levels
  • Growing Business Together - Working in partnership with our clients to develop mutually beneficial relationships

Our Approach



Our highly accredited team of consultants are excellent communicators who will work tirelessly to ensure that your CRM goals and requirements are expertly achieved.

  1. Align to business vision & strategy – For a successful CRM implementation, understanding your requirements and delivery of CRM user journeys matters. We start every implementation with the business vision and strategy in mind and we set up milestones to ensure progress is on track and it is in
  2. Focus on User Empowerment - User adoption is a crucial requirement to ensure success with CRM, and a frequent encountered obstacle. We recognise that every CRM system must meet the needs of its users so we place user empowerment at the forefront of every project.
  3. Sales Approach - We don't operate a traditional sales team - we are all consultants with a strong background in CRM. We won't bore you with a meaningless presentation but focus on the things that matter most to your business
  4. Agile and light implementations - Our projects adapt to fit your budget. We have flexible light CRM implementation options that supports the critical needs FIRST which will be followed by the second and third phases to extend the benefits to new departments, roles and functionalities
  5. Agile Sure Step Methodologies - We implement CRM using proven Sure Step methodology. Consistent project management tools and best practices ensure that our delivery team efficiently deploy, configure, and upgrade CRM systems using the Agile delivery methods
  6. Proactive Account Management - As a CRM partner, we understand the value of collaboration. We seek to build close, mutually beneficial, long-term business relationships with all our CRM clients